TxtAccess is a lightweight SMS navigator that guides patients and families from referral or discharge to the right next step—without apps, portals, or phone trees.
Patient portals, phone trees, and long forms create drop-off. Patients give up before they even start.
Every extra step delays care. Patients don't know who to call or what to do next, so nothing happens.
Staff spend valuable time answering navigation questions that a guided SMS workflow can handle automatically.
Meet patients where they already are—their text messages.
No downloads, no logins, no passwords. Just text messages that work on every phone.
Quick questions about location, urgency, and care type. Patients get answers in under a minute.
Automatic detection directs crisis situations to 988 and emergencies to 911. Safety first.
Connects patients to the right service line or location within your health system.
Track scheduling rates, time-to-appointment, and staff time saved with built-in analytics.
From referral to appointment in minutes, not days.
From clinic signage, discharge paperwork, or referral coordinator. No app download needed.
Collects and factors in ZIP code, care type, urgency, and more. Done in 30 seconds.
Patient receives location recommendations, phone numbers, and websites for associated services.
Track the metrics that matter for your pilot.
I'm a tech entrepreneur and founder of Side Nerd Apps, where I build simple, intuitive software to empower organizations to do big things.
With a background in analytics and marketing technology, I've consulted for companies like IBM and Synchrony, helping them optimize their strategies and implement cutting-edge data and messaging solutions.
Inspired by my hands-on volunteer work and a passion for social impact, I created Ither in 2023, a text message-based volunteer tracking system. TxtAccess applies the same patent-pending technology to help health systems close the gap between referral and scheduled care.
Let's connect if you share a vision for using technology to make a difference.
Try our interactive demo. No commitment, no sales pitch—just see how SMS navigation works.
TxtAccess provides navigation and educational support only. It does not provide medical advice, diagnosis, or emergency services.
If someone is in immediate danger, call 911. If someone is experiencing a mental health crisis, call or text 988.